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May 16
May 17
1 Room, 2 Adults, 0 Children
Room 1

Cleaning Protocols | Hotel Solares

Social distancing measures & contactless experience

Hotel solares is committed to Guest Safety & Comfort, acting in accordance with all CDC and County guidelines. Modifications include:

  • Focused training for our Associates on latest CDC guidelines & best practices
  • 6-feet social distancing, signage and floor markers posted.
  • All Associates will be wearing PPE including, but not limited to face masks and gloves.
  • Knock and drop amenities.
  • Reduced pool capacity.
  • Departing Guest room held for waiting period prior to cleaning and making the room available to the next guest.
  • Stayover cleaning paused with a new schedule.
  • Strengthened partnership with Ecolab, a national cleaning chemical supplier to increase training and ensure latest science is part of our cleaning routine.

Enhanced cleaning protocols & Housekeeping service at this hotel

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. Our current schedule is noted below:

  • Regularly scheduled housekeeping services have been paused to limit potential exposure. Please contact the front desk if you request to have fresh linens and amenities delivered to your room. We require that guests be out of their room for a minimum of one hour prior to a housekeeping refresh.
    • 1-3 Night Stay: no service
    • 4-6 Night Stay: serviced once
    • 7+ Nights: serviced twice per week
  • If you have trash to be picked up, please leave your trash can outside your door prior to 9:00 am and our staff will retrieve and leave you a new liner with your trash can.
  • If at any time a staff member is requested or required to enter your guestroom for maintenance issues, we will require all guests to vacate the room for a minimum of one hour prior to service.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.