Social distancing measures & contactless experience
Hotel solares is committed to Guest Safety & Comfort, acting in accordance
with all CDC and County guidelines. Modifications include:
- Focused training for our Associates on latest CDC guidelines & best practices
- 6-feet social distancing, signage and floor markers posted.
- All Associates will be wearing PPE including, but not limited to face masks and gloves.
- Knock and drop amenities.
- Reduced pool capacity.
- Departing Guest room held for waiting period prior to cleaning and making the room
available to the next guest.
- Stayover cleaning paused with a new schedule.
- Strengthened partnership with Ecolab, a national cleaning chemical supplier to increase
training and ensure latest science is part of our cleaning routine.
Enhanced cleaning protocols & Housekeeping service at this hotel
Every guest room is thoroughly cleaned and disinfected prior to your
arrival. During your stay, we will not provide housekeeping automatically every day. Our
current schedule is noted below:
- Regularly scheduled housekeeping services have been paused to limit potential exposure.
Please contact the front desk if you request to have fresh linens and amenities
delivered to your room. We require that guests be out of their room for a minimum of one
hour prior to a housekeeping refresh.
- 1-3 Night Stay: no service
- 4-6 Night Stay: serviced once
- 7+ Nights: serviced twice per week
- 1-3 Night Stay: no service
- 4-6 Night Stay: serviced once
- 7+ Nights: serviced twice per week
- If you have trash to be picked up, please leave your trash can outside your door prior
to 9:00 am and our staff will retrieve and leave you a new liner with your trash can.
- If at any time a staff member is requested or required to enter your guestroom for
maintenance issues, we will require all guests to vacate the room for a minimum of one
hour prior to service.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay,
we will not provide housekeeping automatically every day. If you wish to receive daily
housekeeping refresh service, please let our guest services team know. We will be happy to
schedule service according to your preferences. Please note that if you are staying with us a
bit longer, we will automatically clean your guest room after every 6th night.